- English - Fluent
Languages
Skills
-
Standart programs -
Microsoft Office
-
CAD Programs -
AutoCAD, SolidWorks
-
Simulation -
Arena, Fluidsim, LabVIEW
-
Optimization -
CPLEX, MATLAB
-
Programming languages -
C++, SQL, Python
-
Statistics software -
Minitab
-
Data software -
Power BI, Tableau
-
ERP System -
SAP R/3, SAP, BI
-
CRM System -
Juliet
-
Project management -
MS Project
-
Document management -
MS SharePoint
-
Accounting software -
QuickBooks
Experiences
-
Sr. Operations and quality Mgmt. Consultant - 07/01/2021 - 10/31/2022
Bigo Technology, Remote, Jordan
-Translating key quantitative metrics and business trends into strategic insights to drive community growth.
-Streamlining all the operational workflows and process improvements.
-Overseeing daily operations, live streaming business, creative planning, and competition in the market.
-Managing and handling the operations strategy, execution, improving operations efficiency, and operations diversity.
-Drafting and revising the policies of creators recruiting and illustrating payment details to creators.
-Devising and reviewing specifications for products and processes. -
Projects management and process engineer - 01/01/2021 - 12/01/2021
The Growth Agency, Remote, Jordan
-Conducting business process analysis, business process reengineering, risk management, processmining, compliance, and measurements, and change management activities.
-Defining and implementing business processes and procedures.
-Providing technical advice on processing technology, capability, risks, and costs.
-Collecting and verifying data and information required to start projects, preparing detailed plans, risk management, determining resource allocation, and deliverable timelines.
-Establishing KPIs and monitoring the project regarding cost estimates, overall plans, and deadlines.
-Preparing and maintaining projects documentation and reports. -
Senior consultant - 01/01/2020 - 06/01/2021
Proficient Academic Writers Group, Remote, Jordan
-Development and preparation of research projects, proposals, tenders, feasibility studies, contracts, and other related documents.
-Providing advice on available solutions and technical changes.
-Projects managing the implementation and monitoring of technical and management solutions.
-Organizing the projects logistics, including purchasing and supply chain management.
-Overseeing projects relating to cash flow, financial reporting, revenue, and expenses.
-Developing and maintaining strong client relationships. -
Sales and business development engineer - 01/01/2020 - 06/01/2021
Genius System for IT, Amman, Jordan
-Preparing and delivering effective proposals, demonstrations, and presentations explaining products and services to existing and prospective customers.
-Developing a growth strategy focused both on financial gain and customer satisfaction.
-Establishing new and maintaining existing relationships with customer.
-Conducting competitive products, services analysis, and market research as a basis of business strategy
-Providing presales technical assistance and aftersales support -
Operations and Supply chain engineer - 02/01/2019 - 12/01/2022
Aramex, Amman, Jordan
-Overseeing and handling daily operations and last mile with an eye on operational excellence, leveraging systems, and processes.
-Developing and achieving essential delivery performance and quality metrics.
-Managing projects that involve multiple teams, departments, and stakeholders.
-Studying trends and KPIs as a basis of strategies and operational improvement.
-Researching new technologies and tools to improve operational performance.